"What they have built is truly the most impressive fire inspection software on the planet."

Michael Galland
Thompson Safety
Thompson Safety partners with Uptick to roll out sector-leading fire inspection software
Thompson Safety, a trusted leader in fire protection, and safety services, has partnered with Uptick to provide maximum transparency and oversight of the compliance of any asset in any location, all in real time to their clients.
Headquartered in Houston, TX, Thompson Safety provides on-site first aid, fire protection, PPE, AED, eyewash, and training services to support safety and EHS professionals. Known for its commitment to customer satisfaction and innovative solutions, Thompson Safety helps businesses streamline their safety programs while maintaining compliance with industry standards.
Already one of the fastest growing companies in the industry, with more than 18 locations across the USA, Uptick will also support their continued expansion.
Michael Galland, VP of Business Transformation at Thompson Safety, says the investment in Uptick will take service quality to the next level: “We have always believed that combining excellent service with the latest technology is a winning formula. What they have built is truly the most impressive fire inspection software on the planet and we are excited to get this into not only our technician’s hands but also our customers’. We see huge potential to transform our service and operations with Uptick and we’re excited to get going.”
Scott Macritchie, Director for North America at Uptick, added: “Thompson Safety has gained a stellar reputation in the industry and their growth since starting is really impressive. One of the reasons is their openness to new ways of doing things, including implementing the best new tech available. We’re super proud to call them an Uptick partner and we can’t wait to see them go live on the platform.
For more information, visit thompson-safety.com or follow Thompson Safety on LinkedIn.
Key Takeaway
Thompson Safety, a leader in the US fire protection industry, is investing in Uptick to transform their operations and take service quality to the next level.
What else do you need to know?
How long does it take to get started with Uptick?
The biggest factors determining the length of the onboarding process are:
- The size of your team and their training requirements
- The quality and ease of export of your data
Most companies can get up and running within 2 months.
What platforms and devices does Uptick work on?
Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
How does Uptick compare to other products?
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the same modern cloud-based capabilities.
How does Uptick protect and secure my data?
Uptick takes data security seriously. Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians. If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
How does Uptick pricing work?
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
No hard sell...
But you owe it to yourself to see why 700+ fire protection companies trust Uptick to run their business.
