Top reasons for moving to digital logbooks for fire safety

February 1, 2025

1

min read

Digital fire logbooks provide a more efficient way to manage fire safety information compared to traditional paper-based systems.

Top reasons for moving to digital logbooks for fire safety

Fire logbooks are essential for recording fire safety actions and information, ensuring compliance, and monitoring property safety.

However, physical fire logbooks have several disadvantages, including susceptibility to damage and loss.

For fire protection businesses, it is crucial to provide clients with confidence that their properties are managed effectively and that all fire safety measures are in full compliance with local regulations.

To establish yourself as a reliable provider in fire protection, it is important to ensure that your tools and processes are up-to-date and dependable.

This blog will explain why transitioning from paper logbooks to more effective solutions is necessary.

Two men looking at an iPad

Limitations of Traditional Fire Safety Record-Keeping

Paper fire logbooks have long been the traditional method for recording fire safety information, often found in a physical red book that is manually filled out and shared with those who need the details.

While paper logbooks have played a crucial role in fire safety, they come with significant limitations, including:

Inaccuracy and incompleteness

Paper logbooks are prone to inaccuracies and incomplete entries, making it challenging to access reliable information.

Vulnerability

Being physical objects, paper logbooks can be damaged, lost, or inaccessible in an emergency.

Organisational challenges

They require organisation from the ‘responsible person’ and good fire processes to ensure compliance.

Limited functionality

Paper logbooks can only be updated by one person at a time and lack security measures.

These limitations highlight the need for more reliable and secure digital solutions for fire safety record-keeping.

Uptick fire protection software on an iPad

Benefits of Digital Logbooks

Digital fire logbooks provide a more efficient way to manage fire safety information compared to traditional paper-based systems.

Here are some key benefits of digital logbooks:

Real time updates

Digital fire logbooks are updated in real-time, which allows emergency responders to quickly access the most up-to-date information about the building’s fire protection systems, layout, evacuation routes and more. Paper fire logbooks are often incomplete, illegible, missing paperwork or have outdated information that doesn’t account for new changes to the building’s safety systems.

Accessibility

Information in digital logbooks can be accessed from any device, allowing for remote management and quicker responses to fire safety issues. Authorised personnel can retrieve important data from anywhere, eliminating the need for physical access to a paper logbook.

Better record keeping

Digital logbooks offer a comprehensive audit trail, documenting every action and maintaining detailed records for compliance and review. This level of documentation is often more reliable than what can be achieved with paper logbooks.

Integrations

Digital solutions can integrate with other systems, such as security, ventilation, suppression, and extinguishing systems, offering a more holistic view of fire safety.

Backup and security

Digital logbooks are securely stored online and backed up, reducing the risk of information loss due to damage or misplacement. Paper logbooks are more susceptible to being lost or destroyed.

Uptick fire inspection software

Implementing a Digital Logbook Solution

Uptick is a fire inspection software platform that's been specifically built for fire protection businesses.

Uptick's software allows fire protection businesses to increase service delivery turnaround whilst ensuring compliance through a comprehensive set of tools purpose-built to support technicians and office staff that manage the service and maintenance of fire and life safety systems and equipment.

Digital Logbooks

Switch to digital logbooks to maintain service records according to local standards. Built-in forms for certificates and compliance ensure accurate, on-site documentation. Information is easily accessible to owners or facility managers, or provided upon request.

Provide Clients with Access to Key Data

With UPTICKID, you can transform every fire and security asset into a digital asset. This feature allows your clients to view asset compliance status, service history, and any open deficiencies.

Flexible Data Capture

Capture all relevant data without being restricted to specific fields. You can collect comprehensive data for any fire and security asset or entire buildings, and make it available to anyone who needs it.

On-Demand Customer Access

The Customer Portal enables clients to access service reports and critical documentation from a single, central location. This feature reduces the need for repeated report distribution and provides a detailed audit trail of all fire safety actions and information, simplifying the tracking and management of fire safety responsibilities.

We invite you to experience our fire inspection software firsthand. Contact us for a bespoke demo at your convenience, and a team member will arrange a suitable time for you.

Uptick's Key Features

  • Built-in local standards for fire inspections, including NFPA, AES and more
  • Professional inspection reports
  • Dedicated iPhone and Android apps for fire protection technicians in the field
  • Smart geographic and drag and drop scheduling
  • Dashboards to visualise reports and insights for the management team
  • Streamlined fire industry reporting, including built in NFPA forms
  • Comprehensive and modern customer portal
  • Streamlined deficiency quoting capabilities

Trusted by hundreds of fire protection businesses across the world, our customers collectively maintain more than one million buildings across Australia, United Kingdom and Ireland, and North America.

Why choose Uptick?

We aim to go above and beyond at every step of your journey.

No-lock in contracts

We believe you won't regret coming aboard, but we won't hold you hostage if you change your mind.

Dedicated onboarding manager

An Uptick expert will work closely with you to get you up and running.

Ongoing product support

Our highly responsive support team is always available to assist.

Learning hub

Empower yourself with comprehensive self-help resources to quickly resolve issues on your own.

Subcontractor portal

Free and unlimited access for subcontractors to easily complete work through the system.

Customer portal

Free and unlimited access for your customer to our beautiful customer portal.

Check out our latest customer stories >

Frequently asked questions

Key Information to Record in Your Digital Fire Logbook

Fire evacuation drills, including the date, observations, and actions taken as a result of the drill.

Regular inspection and maintenance of fire equipment, including fire extinguishers, fire blankets, sprinklers, hose reels, emergency lighting, and fire doors.

Incident reports and actions taken, including false alarms, equipment malfunctions, or any other incidents that may require attention.

Fire safety equipment maintenance and testing, including fire alarm systems, fire panel, and fire fighting equipment.

Creating a Fire Safety Record-Keeping Process

Appoint a responsible person to maintain and update the fire safety log book regularly.

Ensure that the person is well-trained and understands the significance of accurate documentation.

Digital logbooks can provide a central record of fire safety actions and information, making it easier to track and manage fire safety responsibilities.

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FAQs

What else do you
need to know?

How long does it take to get started with Uptick?

The biggest factors determining the length of the onboarding process are:

  • The size of your team and their training requirements
  • The quality and ease of export of your data

Most companies can get up and running within 2 months.

What platforms and devices does Uptick work on?

Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.

For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.

How does Uptick compare to other products?

Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.

Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the same modern cloud-based capabilities.

How does Uptick protect and secure my data?

Uptick takes data security seriously. Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.

In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians. If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.

How does Uptick pricing work?

Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.

No hard sell...

But you owe it to yourself to see why 700+ fire protection companies trust Uptick to run their business.

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