Introducing Remote Panel Monitoring
February 10, 2025
1
min read
Proactively monitor your customers assets with Remote Panel Monitoring.
Provide your customers peace of mind, and ensure your techs have all the information required before attending site.
Supporting all major Australian Fire Panel brands, real-time isolations, faults and alarm notifications will be sent to your customers in their customer portal with Uptick’s latest best-in-class functionality.
Make more money by increasing revenue while decreasing cost
Uptick allows you to offer Remote Panel Monitoring to your premium customers, giving them complete confidence that any or all of their assets are pro-actively monitored. This allows you to increase revenue, while arming you with the information required for each panel before you attend site, allowing you to decrease labour costs.
Grow your business with Instant Notifications
Configure contacts per-site or per-client to receive notifications for different event levels, keeping your customers up to date and ahead of the curve.
Get ahead with the seamless Customer Portal Integration
Your customers can now get a seamless view of their building compliance, with remote panel monitoring integrating into the existing customer portal. Customers can see any detector faults in the context of any floorplans uploaded, allowing them to understand detection issues in the context of their building geographies.
Spotlight: Uptick is partnering with Honeywell for advanced integration with Notifier Panels
Honeywell’s CLSS gateway works with Notifier panels to go beyond simple monitoring, paving the way for remote configuration and testing.
Honeywell CLSS Remote Panel Monitoring technology integrates seamlessly with the Uptick Customer Portal, giving building owners greater transparency, while highlighting detector faults within the context of each building floorplan.
Interested in learning more about Uptick's Remote Panel Monitoring? Reach out to Uptick today.
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What else do you need to know?
How long does it take to get started with Uptick?
The biggest factors determining the length of the onboarding process are:
- The size of your team and their training requirements
- The quality and ease of export of your data
Most companies can get up and running within 2 months.
What platforms and devices does Uptick work on?
Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
How does Uptick compare to other products?
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the same modern cloud-based capabilities.
How does Uptick protect and secure my data?
Uptick takes data security seriously. Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians. If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
How does Uptick pricing work?
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
No hard sell...
But you owe it to yourself to see why 700+ fire protection companies trust Uptick to run their business.
Uptick Australia & New Zealand
3-9 Yarra St Abbotsford, Victoria 3067
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