Uptick joins forces with FireMate
1
min read
Uptick, a global provider of Field Servicing software for Fire Protection Maintenance companies today announced its strategic acquisition of FireMate, a similarly focused pioneer in the Australian market. The acquisition aims to combine both businesses’ strengths and cement a base to accelerate Uptick’s global ambitions.
Uptick launched their UK operation in early 2022 and has already seen significant traction in the region, with 80,000+ buildings maintained by their customers and significant revenue growth.
“We are extremely proud to join forces with FireMate and take on the world together.” said Aidan Lister, CEO of Uptick.“FireMate has built a loyal following of top-tier fire protection companies, we now have an incredible opportunity to grow the entire industry and service our mission to make 100 million people safer where they live, work and play”.
Founded in 2014, FireMate has applied its extensive fire industry knowledge to develop a desktop solution that transformed the fire protection industry by digitising field technicians’ day-to-day procedures and automating repetitive processes for service managers and business owners.
“We are excited by the prospect of bringing FireMate’s industry and product knowledge together with Uptick’s cloud capabilities to enhance the experience for our combined customer base and take on the global market,” said Rob Thomas, Founder of FireMate.
Phil Cunningham, Managing Director of Accel-KKR stated “Transformative M&A is a key part of Accel-KRRs mission to create value, we are very excited about the opportunities that this acquisition creates”.
About Uptick
Uptick is a global field servicing software solution for legislative asset maintenance, specifically servicing the Fire Protection, HVAC and Auditing industries. Founded in 2014, Uptick now employs 70+ full-time staff, and its customers maintain 800k+ buildings and 10+ million assets.
About Fire
Mate FireMate is a pioneering desktop and mobile product for Fire Protection Maintenance service providers. Founded in 2014 but with 10+ years of prior experience in deploying software for fire protection businesses, FireMate has a team of 30 experienced fire and software professionals and serves over 200 customers across Australia and the wider APAC region.
About AKKR
Accel-KKR (also “AKKR”) is a technology-focused investment firm with over USD$19 billion in capital commitments. Accel-KKR is headquartered in Menlo Park with additional offices in Atlanta and London. Over its twenty-year history, Accel-KKR has made more than 250 investments. All have been in software and technology companies. In 2019 and 2020, Inc. named Accel-KKR to “PE 50 – The Best Private Equity Firms for Entrepreneurs”, its annual list of founder-friendly private equity firms.
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What else do you need to know?
How long does it take to get started with Uptick?
The biggest factors determining the length of the onboarding process are:
- The size of your team and their training requirements
- The quality and ease of export of your data
Most companies can get up and running within 2 months.
What platforms and devices does Uptick work on?
Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
How does Uptick compare to other products?
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the same modern cloud-based capabilities.
How does Uptick protect and secure my data?
Uptick takes data security seriously. Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians. If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
How does Uptick pricing work?
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
No hard sell...
But you owe it to yourself to see why 700+ fire protection companies trust Uptick to run their business.
Uptick Australia & New Zealand
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