Uptick partners with AIRAH to digitise DA19
1
min read

Uptick partners with AIRAH to digitise DA19, taking things a step closer towards a digitised building service industry
Uptick, Australia’s fastest-growing provider of asset maintenance software for fire and HVAC providers, announced today a partnership with AIRAH (the Australian Institute of Refrigeration, Air Conditioning and Heating), a technical organisation representing professionals and practitioners working in the HVAC&R and building services industries.

The partnership will allow Uptick to provide AIRAH’s DA19 inspection checklists, routine maintenance frequencies and asset class taxonomy to its premium customers.
For more than 20 years, DA19 has been widely considered the definitive manual for HVAC&R maintenance in Australia.
Uptick CEO, Aidan Lister says about the partnership:
“We’re excited to be the first software vendor to partner with AIRAH on DA19. It’s widely used and challenging to implement in traditional field servicing software. We look forward to the opportunities this presents our flagship customers, like Precise Air and Airmaster, to maintain their customers’ assets to the highest standards.”
DA19 is essential for anyone providing maintenance services within the HVAC space. This partnership will help HVAC companies improve compliance and meet the ever-increasing expectations of facility managers to provide comprehensive service.
Tony Gleeson, M.AIRAH, CEO of AIRAH adds
“AIRAH is very excited to enter into a partnership with UpTick to integrate our DA19 HVAC&R Maintenance Manual into an online solution, which will help facilitate greater energy efficiency; system sustainability; asset management; the digitisation of maintenance, and much more.Now more than ever, with so much needing to be done to help build a sustainable future, this online solution will help reduce maintenance costs and support improved HVAC&R system efficiency.” – Tony Gleeson
With HVAC, fire protection, and essential safety measure auditing in one platform, Uptick has become a dominant provider for building compliance and maintenance.
The partnership with AIRAH is another step towards Uptick’s vision of making the compliance of every building in the world visible in real time.
What else do you need to know?
How long does it take to get started with Uptick?
The biggest factors determining the length of the onboarding process are:
- The size of your team and their training requirements
- The quality and ease of export of your data
Most companies can get up and running within 2 months.
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Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
How does Uptick compare to other products?
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the same modern cloud-based capabilities.
How does Uptick protect and secure my data?
Uptick takes data security seriously. Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians. If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
How does Uptick pricing work?
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
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