Avoiding the Race to the Bottom - Free Data Report

How to win more contracts without dropping your prices.

In the fire and security sector, many providers find themselves in a relentless cycle of price competition, leading to a harmful ‘race to the bottom.’ This not only drives down industry prices but also devalues your services.

At Uptick, we believe there’s another way. We know from our experiences working with hundreds of leading fire and security companies that closing deals doesn't have to mean destroying your margins.

But we wanted to go a step further and prove it with industry data. So, we surveyed 500 facilities managers to discover what they really need from their suppliers.

The good news? Our findings reveal that lower prices aren't always the key to winning business. Far from it.

In our latest research report, you'll find:

  • Budget trends: How companies are allocating their fire and security budgets next year.
  • Client priorities: Data-driven findings on what decision-makers really look for in their suppliers.
  • Actionable strategies: Practical ways to apply these insights to win and keep more business.
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FAQs

What else do you
need to know?

How long does it take to get started with Uptick?

The biggest factors determining the length of the onboarding process are:

  • The size of your team and their training requirements
  • The quality and ease of export of your data

Most companies can get up and running within 2 months.

What platforms and devices does Uptick work on?

Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.

For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.

How does Uptick compare to other products?

Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.

Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the same modern cloud-based capabilities.

How does Uptick protect and secure my data?

Uptick takes data security seriously. Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.

In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians. If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.

How does Uptick pricing work?

Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.

No hard sell...

But you owe it to yourself to see why 700+ fire protection companies trust Uptick to run their business.

Uptick financial performance dashboard