Uptick and Locatrix partner on floorplans
February 5, 2025
1
min read
Uptick and Locatrix Partner to bring visual asset management to the Fire & Security industry
Locatrix makes indoor mapping easy by enabling easy capture and sharing of critical building information for public safety professionals via their software applications.
Uptick leads the way with an asset maintenance software that is implemented in 1 in every 4 buildings in Australia, supporting building owners with the management of their asset maintenance and compliance needs.
Uptick and Locatrix partner to bring visual asset management to the fire & security industry, saving technicians and engineers serious time on site and increasing customer satisfaction.
Aidan Lister, Uptick Managing Director, discusses why and how he is passionate about improving building safety and where he sees the partnership with Locatrix further addressing that need.
Graduating with a Bachelor of Economics (Mechatronics) from Monash University in 2008, and after a brief stint in defence engineering, Aidan moved to London. At the time, London was fast becoming a start-up hotspot like San Francisco, and Aidan fell in love with the new world of fast-paced raw creation.
"I've always been a technologist, having learned by first programming language around the age of 12. My dad tells a story of one of his friends asking me what language I was programming in and with all the indignation a 12-year-old could muster I replied 'English, obviously!' I started a website building company when I was 16 which kept me well financed with tuck-shop money through University."
In London, Aidan pivoted his business to distressed project consulting which kept him funded while working on a half-dozen start-ups with varying success. They had invested a considerable amount of time and money in building a system that couldn't quite get over the line.
"Our initial recommendation was to find and customise something off the shelf, however after an exhaustive search, we didn't find anything close to what we needed. Recognising the gap and market need, we partnered with them to rebuild the system on a modern foundation, and after 6 months of 80-100 hour weeks we launched the product to the market."
Aidan predicts that within 10 years technicians will no longer be servicing assets from a list, they'll be servicing from a floorplan.
"We've been looking for a partner to provide indoor mapping since the early days of Uptick, which is why we were so excited to partner with Locatrix shortly after PlanStudio was launched."
Aidan and John Hummelstad, CEO of Locatrix were introduced through a joint project they were working on for Commonwealth Bank. Once Aidan saw the power of PlanStudio, he knew he had to partner up.
“Uptick is the most popular fire asset maintenance software on the market. Our customers maintain millions of assets and over 100,000 buildings each year. Helping our customers find and service those assets quickly can reduce time on site. In case studies with Sydney University we have seen time on site decrease by up to 50%. Our partnership with Locatrix will create millions of dollars of savings across our customer base every year.”
Aidan believes that building owners will spend more on resolving defects when they understand them and the assets involved.
"We've seen this through a massive increase in quote approval after introducing photo rich defect quotes, and we expect to see this improve further with the introduction of floorplans throughout our customer portal."
Uptick has launched full digital logbooks to eliminate the requirement for first responders to enter a burning building to recover paper logbooks. This initiative together with the Locatrix application ESP which provides Emergency Services with the critical building information collated through its PlanStudio and PlanSafe applications, shows that both Uptick and Locatrix have one shared philosophy: to enable full digitisation of critical building information, with the intent to better improve situational awareness of first responders.
"It is often the most obvious ideas that are ignored for the longest time," says Locatrix CEO, John Hummelstad.
Interested in learning more about how Uptick and Locatrix can support your fire and security business? See how the floorplans feature works in Uptick, or book a free consultation with our team.
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What else do you need to know?
How long does it take to get started with Uptick?
The biggest factors determining the length of the onboarding process are:
- The size of your team and their training requirements
- The quality and ease of export of your data
Most companies can get up and running within 2 months.
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Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
How does Uptick compare to other products?
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the same modern cloud-based capabilities.
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Uptick takes data security seriously. Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians. If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
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Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
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