The 10 minute health check - free guide
1
min read
In our latest guide, we pinpoint the five key metrics every fire & security business should be measuring. These metrics will give you a clearer picture of your business's overall health and help make sure you're not leaving money on the table.
Five metrics every fire protection business should be measuring.
Do you know your average response time?
How about your revenue per engineer?
If you have to stop and think—or even take a wild guess—you might want to read our latest guide.
Why key performance indicators matter more than you think.
In the fire and security industry, managers often rely on accounting data to understand how their business is doing. But let’s be honest: that usually only scratches the surface.
Without a clear view of what’s working and what’s not, you could miss out on valuable opportunities—or even worse, make expensive mistakes that hurt your bottom line.
That’s why we’ve dug deep to identify the five key metrics that matter most to fire and security businesses—and packed this guide with practical tips to help you improve on each one.
Actionable tips backed by industry insights.
We didn’t stop at just listing metrics and tips. This guide also includes insights from our survey of hundreds of facilities managers, providing you with the information that will actually make a difference in levelling up your service.
What you’ll find inside:
In this free guide, you’ll learn:
- Five key metrics every fire and security business should be tracking.
- How to improve these metrics to ensure a healthier, more successful business.
- Simple, actionable tips you can start using today.
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What else do you need to know?
How long does it take to get started with Uptick?
The biggest factors determining the length of the onboarding process are:
- The size of your team and their training requirements
- The quality and ease of export of your data
Most companies can get up and running within 2 months.
What platforms and devices does Uptick work on?
Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
How does Uptick compare to other products?
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the same modern cloud-based capabilities.
How does Uptick protect and secure my data?
Uptick takes data security seriously. Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians. If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
How does Uptick pricing work?
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
No hard sell...
But you owe it to yourself to see why 700+ fire protection companies trust Uptick to run their business.
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