Uptick is finally available in the UK
February 14, 2025
1
min read
Uptick, the software that has revolutionised the fire protection industry in Australia and New Zealand, is finally available to serve the fire and security industry in the United Kingdom.
MEDIA RELEASE
Uptick, the fire protection maintenance software that has revolutionised the industry in Australia and New Zealand, is finally available in the United Kingdom.
After taking Australia and New Zealand by storm, Uptick is taking aim at the UK, by offering their world-class fire and security software specifically built for companies performing routine asset maintenance.
Uptick helps companies eliminate paperwork, improve technician efficiency, and build stronger relationships with owners and facility managers through an engaging customer portal and photo and video-rich defect quotes.
Over 1 in 4 commercial buildings and more than 2 million assets in Australia and New Zealand are maintained using Uptick’s easy-to-use fire and security software. Now, fire protection businesses’ throughout the United Kingdom can take advantage of the same leading technology.
"Uptick has seen tremendous growth throughout Australia and New Zealand because we’re offering a unique solution that is tailored to complex asset maintenance requirements, currently underserved by other field servicing products. We’re now entering the UK with boots on the ground, British Standards built-in, and exciting partnerships with associations and leading equipment vendors like Honeywell. We’ve already signed some leading service providers in the UK and are keen to share their success story in the coming months." - Aidan Lister, CEO and Founder, Uptick
With best-in-breed features and unrivalled benefits, Uptick gives you the opportunity to:
- Increase billable hours and reduce downtime with smart scheduling - geographically allocate tasks for maximum efficiency while taking into account access hours, accreditation or qualification requirements.
- Reduce time on site by 40% with first-of-its-kind floorplan feature, allowing your technicians to navigate quickly through a building while locating hard-to-find equipment.
- Take the guesswork out of your operations with built-in British standards such as BS 5839 and BS 7273
- Provide your customers with rich insights, the ability to track maintenance across entire portfolios and to approve quotes with the push of a button, in a Customer Portal they’ll actually use
- Turn defects into photo and video-rich professional defect quotes in an instant, even create product quotes from the field for authorised employees.
- Empower technicians to solve problems in a fraction of the time with an easy-to-use mobile app that works flawlessly without an internet connection or the need for manual syncing.
- Manage your customer relationships with the ability to easily create project quotes, set client-specific pricing tiers, add photos automatically and get them approved instantly online.
Fire protection companies - see for yourself how Uptick's fire protection maintenance software can help you grow your business by booking a product demo.
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What else do you need to know?
How long does it take to get started with Uptick?
The biggest factors determining the length of the onboarding process are:
- The size of your team and their training requirements
- The quality and ease of export of your data
Most companies can get up and running within 2 months.
What platforms and devices does Uptick work on?
Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
How does Uptick compare to other products?
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the same modern cloud-based capabilities.
How does Uptick protect and secure my data?
Uptick takes data security seriously. Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians. If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
How does Uptick pricing work?
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
No hard sell...
But you owe it to yourself to see why 700+ fire protection companies trust Uptick to run their business.
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