Uptick gets ISO 27001 certified
1
min read
Uptick - Australia and the UK's fastest-growing fire asset maintenance software - receives internationally-recognised ISO27001 certification for data security
The ISO 27001 certification is widely recognized as the highest standard for managing information security. I
t’s not just about software architecture, it’s a framework that must be integrated into the very way the company is operated to minimise the risk of data loss or theft.
"ISO27001 was a multi-year process and a huge investment for Uptick, but a necessary one. Our customers trust us with their data and business operations every day, we take that responsibility seriously and are thrilled to have been formally recognised with the ISO27001 certification." - Aidan Lister, Chief Executive Officer, Uptick
What does this mean for our customers?
FIRSTLY, YOUR DATA IS SAFE AND SECURE.
ISO27001 covers all the basics – penetration testing, backups and restores, and adopts a "security-first" approach to software development. This gives our customers a high level of confidence that their data is stored securely, backups are continuously monitored and tested, and the risk of data loss or unavailability is minimized.
SECONDLY, THESE PROCESSES AND PROCEDURES ARE CONTINUOUSLY MONITORED AND REVIEWED.
ISO27001 requires the adoption of policies and procedures, and most importantly, provides evidence that these policies and procedures are being followed. Aside from regular audits from BSI – a crown auditor – Uptick has engaged Drata to continuously monitor over 200 controls in real-time, alerting us whenever a policy or process is not being adhered to.
Uptick is delighted to have the opportunity to reaffirm its commitment to keeping our customers data safe and secure, and congratulate the team on their hard work in bringing this to life.
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What else do you need to know?
How long does it take to get started with Uptick?
The biggest factors determining the length of the onboarding process are:
- The size of your team and their training requirements
- The quality and ease of export of your data
Most companies can get up and running within 2 months.
What platforms and devices does Uptick work on?
Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
How does Uptick compare to other products?
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the same modern cloud-based capabilities.
How does Uptick protect and secure my data?
Uptick takes data security seriously. Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians. If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
How does Uptick pricing work?
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
No hard sell...
But you owe it to yourself to see why 700+ fire protection companies trust Uptick to run their business.
Uptick North America
1615 Platte St, Denver, CO 80202
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